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The term " Experience Economy " was first used in a article by B. Gilmore describing the experience economy as the next economy following the agrarian economy , the industrial economy , and the most recent service economy. The concept had been previously researched by many authors. Pine and Gilmore argue that businesses must orchestrate memorable events for their customers, and that memory itself becomes the product: the "experience". More advanced experience businesses can begin charging for the value of the "transformation" that an experience offers, e. This, they argue, is a natural progression in the value added by the business over and above its inputs. Although the concept of the experience economy was initially focused in business, it has crossed into tourism , architecture ,  nursing , urban planning and other fields.
The Experience Economy
De beleveniseconomie / druk 1 : werk is theater en iedere onderneming creeert zijn eigen podium